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Terms & Conditions

Terms & Conditions

Product Quality – Rasnam ensures all products are sourced, processed, and packed under strict hygiene and safety standards.

Orders & Availability – All orders placed through our website are subject to availability. In rare cases of non-availability, Rasnam reserves the right to cancel the order and issue a full refund.

Pricing – Prices listed are final and inclusive of applicable taxes. Rasnam reserves the right to change pricing without prior notice.

Website Usage – By using our website, you agree not to copy, distribute, or misuse any content, images, or branding without prior permission.

Limitation of Liability – Rasnam shall not be liable for any indirect or consequential damages arising from the use of our products or website.

Payment Policy

Payment Methods – We accept online payments only via credit/debit cards, UPI, net banking, and wallets. Cash on Delivery (COD) is not available.

Order Confirmation – Orders are processed and confirmed only after successful receipt of payment.

Payment Security – All transactions are processed through secure, trusted payment gateways. Rasnam does not store or share your payment details.

Pricing Errors – In case of a pricing or technical error, Rasnam reserves the right to cancel the order. Customers will be notified and refunded in such cases.

Shipping & Delivery Policy

Orders are usually dispatched within 2–4 business days of confirmation.

Delivery timelines may vary depending on the location and courier services.

Customers will receive tracking details once the order is shipped.

Cancellation, Return & Refund Policy

No Cancellations – Orders once placed cannot be canceled.

No Returns / No Exchanges – Due to the perishable nature of food products, Rasnam does not accept returns or exchanges.

No Refunds – All sales are final. Refunds are not applicable except in case of order cancellation from our end due to product unavailability.